Floor Attendant

THE VENUE

Before Byron Bay became a dining destination, there was Light Years. Tucked in an intimate space in the centre of town, the modern Asian restaurant became a fast favourite for its playful approach to hospitality, a modern Asian dining experience that offers delicious share-style food, unique cocktails, and friendly wait staff.

Since it first opened back in 2017, the stalwart of the beach town’s dining scene has become something of a phenomenon, spawning outposts in Noosa, Burleigh Heads and Newcastle. And in late 2022, Light Years Byron Bay packed up and opened its second iteration in a brand new, larger space – an evolved, grown-up version.

Fast forward to 2025, and it’s time for Light Years to spread its flavour powered wings to Western Australia. A prime Perth CBD location, situated within a stylish iconic heritage building on William Street, Light Years Perth will be the biggest (boldest) venture yet. This two-hundred-seater venue will showcase laneway dining, private dining and a stunning centralised bar for a good dose of good-time vibes!

We are ready for YOU to join this exciting opening and embrace a collaborative, fun environment and excellent team culture.

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POSITION SUMMARY

The Floor attendant is responsible of all elements of Front of house service. The Floor attendant is in charge of Customer service & sections, following light years sequence of service, food & beverage quality control and team work.

ABOUT YOU

• Focusing on achieving the best customer service & showcasing Light Years to the highest standard possible.
• Experience in a fast paced and high volume venue
• Great work ethic and loves working with a team.  
• Outstanding Customer service & relations
• Wine and Asian cuisine knowledge – looked upon favourably, but not essential

BENEFITS

• Fantastic salary, tips and staff discounts at all our venues
• A work life balance
• An opportunity for career development and growth

KEY RESPONSIBILITIES

• Checklists – Complete the Light Years opening & closing check lists.  Ensure updated check lists are displayed in designated areas at all times;
• Customer Complaints – Handle all customer complaints when working on shift and improve customer experience in store. Always communicating with your manager about a customer complaint and taking guidance on how to deal with the situation. All customer complaints must be communicated with the manager on shift.
• Wine service – Learning wine service and basic wine knowledge.
• Opening & Closing the Venue – Present Venue in accordance to VM, correct lighting, music control, cleanliness, uniforms and all table presentation.
• Deep Clean – Fortnightly deep clean of FOH & BOH to be run by Restaurant Managers.
• Food & Beverage knowledge – must attend all training or group training to ensure knowledge of the menu is developed to full ability.
• Team work – Working with your team to create a fun and happy environment in house & with all staff.